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Saturday, October 31, 2009

How to Fix DLL Errors

The Dynamic Link Library, otherwise known as DLL, is part of an application. Applications depend on DLLs to function properly. If a DLL isn't found, be it a Windows DLL or an application DLL, most likely the software will either fail to start or will not function properly even if it does start. Therefore DLLs are important.

When you encounter a DLL problem, take note of any error messages that appear. Then, do a search on the web by typing in the exact error. There are usually people who have encountered the exact same problem and provide fixes to the problem.

Alternatively, you can try downloading the most updated drivers and installing them, assuming the DLL is for a driver. Otherwise, if it's for an application, you can reinstall the application to see if the problem persists. This step usually resolves the problem.

Another cause for the DLL error can be due to spyware or adware that is installed on the computer. In such a case, use an anti-virus program to detect and clean the system of the problem. You may also want to use AdAware or Spybot as a more lightweight alternative to the anti-virus program, but I suggest using an anti-virus for better flexibility.

After doing all of the above, the next step is to fix the registry. It is highly likely that at this point, the registry needs to have maintenance performed on it to remove wrong entries and to improve system performance. A missing DLL often indicates that there is wrong information inside the registry. This is the easiest to fix if you use a registry cleaner software.

A registry cleaner software helps to go through the entire registry to detect errors and fix them. There are plenty of solutions for registry cleaners so it is very important to find a good one; not all of them are equally good.

A good registry cleaner will help keep your Windows system in good shape and performing optimally. If you are unsure which registry cleaner to use, you can take a look at these reviews of registry cleaners.

Remote Data Backup Pitfalls and Solutions

While backing up data manually takes a lot of time, it still is the most used method these days. A good remote data backup software program automates this entire process and also allows you to backup your data even when you are traveling. The latest software is even sensitive to the need to conserve bandwidth. This allows you to continue to work while it backs up your information by running in the background.

If your company is like most companies you want a good backup software to be a part of their arsenal. Using a computer is common nowadays, and that brings with it, an increased need of finding some solutions to safegard the data. Due to the great demand as well as the fierce competition in the computer segment of the market, the prices of computers are reaching record lows. This has in turn led to a greater demand for a suitable solution for making backups.

Computer users tend to have duplicate data on their computers, estimates say its over 80% duplicate on corporate computers. Thats why it is crucial for businesses to get this problem solved. Source based data deduplication can save up to 90% bandwidth and storage when compared to traditional backup methods. If you have employees in the field using laptops for critical data storage then you need this information.

Though a remote data backup program and access to servers as well as other applications it is convenient for employees backup all their critical data. Most data losses are email related so if Outlook is used as the email client, it is important to backup Outlook as well. One of the main reasons to protect your data is that laptops are frequently stolen or lost while traveling.

Backing up data should be a priority among companies who plan to extend their reach to a global market. It makes work less complex and provides better security for the files and software of the company. Be sure that your remote data backup program has the correct features before implementing it into your company since it is going to be protecting all you critical data.

Data Recovery From a Burnt Hard Disk Drive

A Hard Disk Drive is the main storage area in your computer system. It stores all your applications, documents, system files etc. The Hard Drive also stores your OS used to run the various applications etc. Today, most people who use computers are aware of the numerous ways in which it can get damaged and are therefore ensure the safety of their data by taking timely back-ups. We protect our systems and data as much as possible to ensure no data loss occurs, or even if it does, we have the means of getting it all back intact. However when our data is lost due to some natural causes such as a fire or flood and the Drive itself does not work, all these 'technologies' are of no use to us. One should then go to Hard Drive Recovery Services.

A simple instance of such a situation could be if your house or office catches fire. Once your hard disk drive is burnt, you would generally loose hope of ever getting back what was on it.

Cause:

All the plastic components and small electrical parts are either burnt, melted or charred.
Added to this is all the fire fighting equipment-water, sand
Debris, smoke etc cause damaging effects to the read/write head etc.

Resolution:

The Hard Drive may have been burnt but experts from Data Recovery Companies, having Hard Drive Recovery Services, can still get back your lost information. Such damaged drives often have undamaged Head Assemblies, which technicians is such companies can use for Data Recovery Services. Data Recovery Companies have specialized Clean Rooms which are sterilized environments where they work and recover data safely.

Stellar Information Systems Ltd., one of the leading Data Recovery companies, offers Hard Drive Recovery Services. They have Class 100 Clean Rooms, trained professional experts who are highly capable of extracting data from hard disk drives that have undergone physical damage due to flood, fire, hurricanes, water or even viruses.

Save Your Data, Save Your Business!

I know the title of my white paper sounds a bit like the television show Heroes and the first season slogan, "Save the cheerleader, save the world," but I wanted to express how important proper and adequate data backup and a disaster recovery plan is to the success and sustainability of your business. Every day I speak with small and mid-sized business owners and technology decision makers that have antiquated or non-existent data backup plans. Some memorable examples include an organization that was backing their network data to tape only to realize their "tape" was really the head cleaner; and a manufacturer who had all their critical data stored in a networked PC that was sitting on the floor, and then a flood swept three feet of water through their facility. In both examples the organizations lost vast amounts of irreplaceable data.

These are just two examples of dozens that I've encountered in the last decade as a consultant. The proliferation of data has made it more crucial than ever to protect it. In 2007, Jeremy Kirk estimated that the amount of data generated from devices of all kinds, including digital cameras as well as IT systems, was comparable to the number of grains of sand on all the world's beaches. A staggering concept made even more incredible in the fact that 60% of that data was flowing through corporate and business networks. Small businesses would be hard pressed to keep up with that tidal wave, let alone safeguard it.

Data is increasingly taking up space on local machines as well as servers, and some of it is crucial to the day-to-day operation of many SMBs. But as shown above, many businesses aren't aware of this criticality, or may even be stubbornly set in the "it can't happen to my business" mindset. The example I spoke of in the first paragraph really happened, and for a business owner or technology decision makers to bury their heads in the sand is incredibly shortsighted and unnecessarily risky. There are specific ways for an SMB organization to take stock of what they are doing, and it then becomes critical to create a solid disaster recovery plan around their scheduled backup policies.

Less than two years ago, AT&T did a comprehensive survey of the SMB space and found some startling results. According to the study, while 9 out of 10 small businesses said they did back up their data, only 7% took the extra precaution of sending the backups offsite. Of those that did employ onsite solutions, many were still relying on the antiquated tape drive method. In these situations, I always like to quiz a decision maker who swears by his tape backups. I ask them if they have an 8-track player in their vehicle, and they often laugh and say of course not. They have a CD player. I then inquire whether they have a VCR as their main source to record and play television shows or movies. This elicits a similar guffaw and they explain that they in fact have a DVR and/or DVD player. That said, I ask them why they are using outdated technology to protect their business's greatest asset, its data! The reactions range from sheepish embarrassment to annoyed rebuttals.

Either way, I believe the point is a critical one. The SMB firm that takes the proper steps will avoid being a statistic. I allude to the fact that 94% of businesses that suffer a catastrophic loss of data will never survive. Even if backups are done, remember that 71% of tape backups fail when attempting a data restoration. So what can you do to strengthen your plan?

As you can see from the preceding, I'm not a fan of the tape solutions as the main source of backing up critical information. However, I do see value in tape as a second line of defense, such as for archival purposes. There are more efficient and reliable methods of securing company information, both short and long term. Many SMBs have invested in CD or DVD burners to permanently seal the data on physical media. Others have gone to an external hard drive directly connected to the company server. Both are surely improvements over the tape method, but are limited in their ability in terms of quick restore. Not to mention they fall short in geographical diversity, since they are directly attached to the network. Nor do they have the ability to add data from individual PCs attached to the network.

The headliner would be a solution that utilizes the organization's Internet bandwidth and an offsite receptacle for the data store. Continuous Data Protection, or CDP, is the premier method of this type. It started out much like the external hard drive, with wire-speed transfer of all data as it is being generated. This data was shipped to an appliance connected directly to the corporate network. In this way, you can obtain nearly instantaneous recovery of lost files and information. Have you have ever been working on a document, spreadsheet or other project, and suddenly experienced a program failure that cost you the entire body of work? If the corporate backups occur the night before, there's no backup file that can save you. However, the CDP solution mitigates the loss by offering as close to real-time backup as you can get, so that program crash doesn't cost you hours of work. In many cases, the recovery is as simple as point and click.

The deployment of CDP and related solutions evolved to a more secure remote backup scenario. By performing the same backups over the Internet to a remote appliance or array, you gain the added security of not storing the data onsite in case of a disaster or theft. The SonicWALL CDP device in its initial form had this option, sending the data to their datacenter in San Francisco, as well as an agent that can do a full "bare-metal" backup of a server or PC's full contents, including programs and operating systems. In addition, there are software solutions such as CA's ArcServe line. Many IT businesses have started to offer it as a managed service offering, and in some cases as part of an entire Managed Environment offering as an essential module to the management of an SMB network by a trusted partner.

No matter what the decision is on hardware, software or services, the key must be planning and thought. No one likes to think about what could happen in an emergency, it's just not a comfortable happy place for many people. So many small business owners just keep going on their path, with fingers crossed behind their backs. This can be a fatal misstep. A brief article in August of 2008 by technology journalist Ed Bott really summarized the four crucial steps that must be put on paper and prepared for:

1. Know what your data is worth
2. Find a repair/recovery specialist you can trust
3. Have a data disaster plan
4. Do regular data recovery drills

This last step is the one I find most often overlooked or not even considered. So many decision makers just believe that if they have it, it will work. This sounds like the voice in the classic film "Field of Dreams," doesn't it? Many make the mistake of hoping some similar mystical overseer will ensure it all works. As I mentioned before, seven out of ten attempts to restore from the most used tape backup solution fail. There's an old proverb that states simply, "If you fail to plan you are planning to fail." In trying to find the unknown author for this wisdom, I ran across another that seems to fit. "A little risk management saves a lot of fan cleaning." So get fired up about your data, do what you have to do to protect it at all costs from all threats, seen and unseen. Your future just may depend on it, in more ways than one.

SecurElement delivers a comprehensive blend of essential hardware, software, technical personnel, support and maintenance through the innovative Managed Environment program. Offering unparalleled value at a controlled cost, businesses of any size are able to leverage leading-edge technologies and services that maximize productivity, drive bottom line success and solve critical business issues.

Time Out Error Communicating With Server in Outlook Express

Outlook Express DBX files store emails of corresponding folders. The files can get damaged due to several reasons counting unexpected shutdown, virus infection, network errors and others. Since OE doesn't provide any DBX file repair utility, you need to apply and use a suitable backup or a third-party DBX Repair Tool if backup fails.

For instance, the below error might occur when starting Outlook Express:

A time-out occurred while communicating with the server 0x800ccc19

This error doesn't allow you to download or send any email message.

Cause

Among other reasons, prominent reasons for this error to occur are:

  • Antivirus software scanning OE mail folders
  • SMTP or POP3 Mail Server or services issues
  • Inbox.dbx and/or Sent Items.dbx is damaged

Solution

To resolve the existing problem, try following these steps:

  • Configure the antivirus software to exclude the scanning of OE mail folders
  • Make sure that your mail server is working ok
  • Use 'telnet name_of_mail_server 25 (for SMTP) /110 (for POP3)' to check the availability of services. If it is working correctly, you will get a message with code 220 in case of SMTP server and a prompt asking you to enter username and password in case of POP3 server
  • If applying the above steps doesn't solve the issue, your OE DBX file(s) might be damaged. Try these steps to solve:
    1. From Windows Start menu, click Search and then 'All Files or Folder'
    2. Type Inbox.dbx in the Named box and choose your primary hard disk partition in the Look In box
    3. Click Find Now
    4. After the folder is found, right-click it and choose to delete it or rename it
    5. Repeat the above steps for Sent Items.dbx
    6. Restart Outlook Express, it will automatically recreate the renamed or deleted folders but with no data

The above step starts the application to work but doesn't repair the damaged DBX files. To repair them, you need a powerful DBX Repair utility to effectively scan and restore the files' data. DBX Repair Tools prove to be a highly-competent utility to OE file corruption while providing interactive user interface.

Stellar Phoenix Outlook Express Recovery is an advanced tool to repair damaged DBX files created with Outlook Express 5 and 6. It is a powerful DBX Repair utility that preserves the original formatting and content of the recovered contents. The tool is also capable to restore *.eml messages that can be directly viewed in Outlook Express.

Recover Deleted Hard Drive Files Quickly and Safely

Have you lost a critical file that was stored on your computer? Maybe a favorite picture or a term paper you were working or a presentation that is due in the morning. If so, do not worry because you can recover deleted hard drive files.

There are any number of things that could have caused the file to be lost. It could be simply that you deleted it, or it could possibly be from a virus, hard drive errors, or even a power surge. No matter what the reason, you just want to get the file back.

Luckily when you delete a file in Windows, it is not permanently deleted, it is just moved into the recycle bin as a temporary holding place. If you have not emptied your recycle bin, you will probably find your lost file there. However, if you have emptied your recycle bin, now you will need to use a software program to recover deleted hard drive files.

Unfortunately Windows does not come with a utility to recover deleted files. So you will need to download a program for this purpose. There are many available that can restore deleted files from different types of storage media such as floppy drives, hard drives, and memory cards. You can instantly download the programs, so you will be able to get the deleted file back quickly.

One thing that is very important is that you recover your deleted files as soon as possible. The longer you wait the less likely the chance of you being able to recover the file.

If you have just deleted a very important file and needed to get it back quickly, our favorite programs to recover deleted files can be found on our website.

Correct Procedure to Download and Use Recovery Software

If you are trying to recover erased or deleted files it is important not to download any more data, that includes opening more websites.

Every time your computer opens a web page it could be writing over your lost or deleted file.

We will show you how to recover your deleted or lost files the safest way.

Your deleted file is most likely retrievable if you are very careful.

To retrieve your files in minutes follow the procedure below to ensure the best possible outcome.

1) Stop any program that's downloading, defragmentation or formatting.

2) Check if you have more than one Hard Drive or Partition and what Partition your deleted file was on.

3) If you don't know or not sure go to step 5.

4) If you have Multiple Partitions and know which Partition your deleted file was on then install a Recovery Software program on any of the other partitions.

5) If you not sure or want the safest option, download recovery software directly to a USB thumb-drive, any thumb drive over 10 MEG will do the trick. when you are about to download software from the software providers site you want to right click on the download link and "save link as" option to select the USB or a safe drive to save the file to.

6) Install the recovery software on to the thumb-drive and run the program from it.

7) Find your file then Restore your deleted files. if you have multiple files to restore and your external or USB has enough available space restore them to that device.

Using this method you reduce writing over deleted files and avoid losing them for ever. The program we use by this method is available at our site.

Backup and Recovery - The 3 Basic Types of Protection

A backup & disaster recovery plan is a blend of protecting both data & hardware. Data & hardware protection falls into three basic categories: fault tolerance, mirroring or duplication and archived backups.

Fault tolerance

Though Fault tolerance is not a part of backup but it is very much like having a quick-fix or spare parts available at all times, and is often coupled with mirroring or duplication, as well. The goal of fault tolerance is either continuous operation or quick recovery. Fault tolerance for hardware can be as simple as having two Ethernet cards, so that if one dies, the other continues working - or as complex as building a clustered server with duplicates of everything. Fault tolerance can be applied to some degree to individual documents so that if they're trashed or deleted, they can be quickly recovered. Fault tolerance should be applied to group work and group communications systems to provide continuous operations in the event of hardware failure.

Duplication & mirroring

Both of these processes aim at the same goal: creating an exact replica of the primary source and maintaining that replica on its destination. Mirroring pertains to hardware. The process of attaching a second drive so that the data written to the first is automatically written to the second. Duplication (aka replicaiton) - the copying of files from a source computer to a protected destination computer - is an integral part of the backup process that pertains to all data types, whether the data is a document, a database, or an email system. Pointing your backup software at your computer's hard drive and telling it to back up everything (create a full backup) to a tape is a form of duplication because the contents of both the computer and the tape contain the same thing.

The goal of duplicating & mirroring is quick recovery during a disaster.

The mirrored duplicate of a primary data source or an entire groupwork server exists solely to be put into play when the primary fails. Restoring data from a full backup is the fastest restoration from a tape backup. Both data & hardware can be mirrored or duplicated. Whether the protection plan is to duplicate the data, mirror the hardware, or mirror the hardware and duplicate the data the goal is the same - quick recovery in case of failure or loss.

Archived backups

Archived backups take a "snapshot" of data and then place the snapshot in a safe destination. Every time you backup to tape, you copy the original source data onto that tape. Backing up a second time without erasing the tape (known as a normal backup) creates a second, dated copy of the original files. You now have a historical record - day one's files and day two's files. You can restore either day one's files or day two's files, depending upon your needs. This process is called creating an archived backup and is different than a full backup in that it has a dated history of files instead of an exact replica. Point-in-time restoration is the purpose of an archived backup. You don't back up hardware systems; only the data that lives on them.

NEVER Try to Recover Your Own Data - Data Recovery

The hard drive that holds your personal, professional and intimate information is a very delicate component of your computer. While the hard drive may seem like a sturdy piece of equipment, one false move when attempting to recover data can the entire backup file of information could be lost forever. When data recovery specialists are given a drive that has been tampered with, the data is often too far gone to be restored.

The first line of defense that most people choose after losing data is the disk repair utility. Most computer repair functions will write information on the hard drive, essentially creating a new drive with the old data simply wiped away or covered with a deep layer of data that must be sorted through to find the most important files. Rebooting the computer from scratch by reinstalling the operating system is also a huge mistake. These restart disks will erase the files and upload all base files as if the computer were recently purchased.

Opening up the hard drive is another huge mistake. Once the drives are open, the most sensitive components may come in contact with dust, dirt, debris and human fingerprints which could damage the drive enough to make data recovery impossible. Other common mistakes include hitting the drive, dropping the drive or physically harming the drive in some way.

The only solution for data recovery is to take the computer to a specialist who will properly extract the information that appears "lost". While many data recover specialists understand the fact that anger is often associated with loss, the hard drive will never respond to force or physical abuse by handing over the data you once could not find.

Myloer is a hobby writer who usually updates his blogs every day and writes about all kinds of topics. His latest project is about file recovery tools and you can also read his articles about hdd data recovery by following the links.

Hard Drive Repair Using Free Software

Contrary to popular belief, if a computer does not boot due to hard drive corruption all data is not lost and the hard drive may even be repairable. There are 2 types of hard drive damage. One is fixable by you and the other requires a professional data recovery facility.

Physical Drive Damage - Physical damage is the worst. Data recovery can only be done by professionals and can cost up to $1,500 (sometimes higher). Physical damage usually consists of bad actuator arms, damaged platters or fried controller cards.

Non-Physical Drive Damage - Non-Physical damage (NPD) is what we're going to be discussing in this article. NPD occurs when the operating system's file system (fat or ntfs) gets corrupted due to an improper shutdown (for example). While this damage is may seem really bad (if it's preventing you from booting your PC), it's easily fixable with some software that's already including in any Windows PC and a USB external hard drive enclosure.

Here are a list of items that you'll need to follow the instructions below:

Another working computer with Windows XP, Vista or Windows 7
Find out what kind of hard drive you have. There are 2 types. SATA (small flat connector) and PATA (a.k.a IDE) which has a connector with about 30 pins. An external USB hard drive enclosure with a connector for the type of drive you're going to be connecting to it (you can grab one of these at BestBuy for about $50 USD).

Please follow the steps below to perform a non-physical repair (software repair) on a non-bootable hard drive.

1. Take the drive out of the computer.

2. Connect the hard drive to the connector on the USB enclosure.

3. Connect a USB cable from the enclosure to the computer that's working.

4. Power on the USB enclosure.

5. An external drive will probably load in your list of available hard drives. You can see this list by opening "My Computer" or "Computer". Take note of the drive letter for the external hard drive.

6. Now it's time to load a program called CHKDSK (Check Disk).

7. Click Start (if you're on Windows XP) or click the Windows globe (on the bottom left for Vista and Windows 7).

8. On Windows XP click RUN, then type CMD. On Windows Vista and 7 type CMD where it says "Search Programs and Files". This will open a black command prompt window.

9. In the command prompt type chkdsk "the drive letter you want to check": /r and press enter. So here is an example chkdsk g: /r then press the enter key.

10. This process can take hours. I've had a few that took days.

11. If this command completes successfully your drive should be repaired enough for you to recover the data from it and you might actually be able to boot from it again.

A word of warning. If your drive ever has any errors on it (bad sectors) it's reached the end of it's life and should be replaced ASAP. You'll be able to see this in the report provided to by the chkdsk command at the end of it's scan.

Thursday, October 15, 2009

RAID Recovery

With over 20 years of data recovery experience and nearly 200 data recovery engineers worldwide, Kroll Ontrack® has the capacity and technical expertise required to solve complex RAID recoveries. Chat live now

Hard drive data recovery becomes more complicated when a failed drive is part of a RAID array making RAID data recovery one of the most technically challenging types of data recovery.

Kroll Ontrack, as a division of a large corporation, is able to provide unmatched resources and proprietary technology to offer full RAID recovery services, which many data recovery providers can not offer.

With the Ontrack Data Recovery pre-service data recovery evaluation, you’ll know exactly what data you’ll get back before making decisions to proceed with a RAID recovery service.

RAID Recovery Capabilities

Ontrack Data Recovery services utilize advanced data recovery tools and techniques to repair, recover and rebuild inaccessible data from all types of RAID systems and situations:

  • Any RAID level, RAID controller or RAID architecture
  • Any hard drive type, make or model
  • All causes of data loss - recover data from simple, to the most complex and catastrophic, data loss situations - including viruses, natural disasters, accidental deletion, system crashes, corruption, hardware failure and more

RAID Data Recovery Service Options

  • Remote Data Recovery Services - If a RAID or SAN has only one drive failed, our remote data recovery service is the fastest, most convenient and cost effective solution for recovering data.
  • In-Lab Data Recovery Services - For situations in which a RAID has multiple failed drives, our In-Lab data recovery services will utilize our cleanrooms to recover your critical data.
  • On-Site Data Recovery Services - In cases where severe, large-scale data loss occurs or moving storage media would require too much downtime - performing data recovery procedures right at your facility may be the best option.

Server Recovery

Through Ontrack® Data Recovery services, Kroll Ontrack® has saved many businesses from failure due to server crashes and data loss. Chat live now

Losing large amounts of valuable data and experiencing extended downtime can cost organizations thousands or even millions of dollars.

Ontrack Data Recovery engineers recover lost data from file servers, application servers, web servers, direct-attached RAID, network attached storage, and very large SAN storage area network systems.

Server recovery services offered by Ontrack Data Recovery are a step above other data recovery providers because of the extensive amount of experience and proprietary technology accumulated by a team of nearly 200 data recovery engineers worldwide.

With the Ontrack Data Recovery pre-service data recovery evaluation, you’ll know exactly what data you’ll get back before making decisions to proceed with a recovery service.

Server Recovery Solutions

Ontrack Data Recovery offers multiple data recovery service options for recovering lost or inaccessible data from servers. Server data recovery is available for virtually any type of storage system, configuration, and situation.
  • Any server make, model or brand
  • All types of RAID configurations
  • Any operating system (Windows, Linux, UNIX, etc.)
  • All causes of data loss- from simple to the most complex and catastrophic data loss situations - including data loss resulting from natural disasters, power loss or surge, logical or mechanical failures, and viruses

Clients who face data loss disasters on proprietary or very complex systems can take advantage of an in-house team of developers and engineers who are specially trained to provide Custom Solutions for data recovery.

Desktop Recovery

Lost data from desktop computers can be recovered in no time. Ontrack® Data Recovery services are performed by hardware, software and system engineers coupled with dedicated customer service and data recovery specialists to offer world leading service for desktop recovery customers.

Ontrack Data Recovery services for desktop recovery are already trusted by thousands of IT professionals and technology users whose data have become inaccesible.

With the Ontrack Data Recovery pre-service evaluation, you’ll know exactly what data you’ll get back before making decisions to proceed with a recovery service. Chat live now

Desktop Recovery Capabilities

Ontrack Data Recovery services offer multiple data recovery service options for desktop recovery and are available for:
  • Any operating systems - (Windows, Linux, Mac, etc.)
  • Any make, model or brand - in fact, Ontrack Data Recovery services are recommended by major manufacturers
  • Any generation of drives - from oldest to the very newest
  • All causes of data loss - from simple to the most complex and catastrophic data loss situations - including viruses, natural disasters, accidental deletion, system crashes, corruption, hardware failure and more

Signs That a Desktop is Likely to Experience Data Loss

  • Strange noises or grinding sound
  • Blue screen of death
  • Unresponsiveness

What to Do When Your Desktop is Failing

  • Turn off computer immediately - further operation may damage data beyond repair
  • Do not restart computer
  • Do not install or re-install any software
  • Do not shake, disassemble, remove or attempt to clean a suspected damaged hard drive - improper handling may cause more damage
  • Do not use file recovery or other utility software to attempt repair for a damaged or failed drive
  • Do not attempt to dry a wet computer
  • Never attempt to operate any visibly damaged devices
  • Contact data recovery specialists providing Ontrack Data Recovery services immediately

Having long-term relationships with all major computer manufacturers, Kroll Ontrack’s R&D teams gain leading-edge knowledge allowing them to develop new tools to perform successful and quality desktop recoveries.

Laptop Recovery

Laptops are susceptible to physical damage and other problems that affect data integrity resulting in data loss – especially because of their portability.

Through Ontrack® Data Recovery services, Kroll Ontrack® has extensive experience with laptop data recovery from all around the world.

With the Ontrack Data Recovery service evaluation, you’ll know exactly what data you’ll get back before making decisions to proceed with a recovery service. Chat live now

Laptop Recovery Capabilities

Ontrack Data Recovery services offer multiple data recovery service options for laptop recovery and are available for:

  • Any operating systems (Windows, Linux, Mac, etc.)
  • Any make, model or brand: In fact, Ontrack Data Recovery services are recommended by major manufacturers
  • Any generation of drives – from oldest to the very newest
  • All causes of data loss - from simple to the most complex and catastrophic data loss situations - including viruses, natural disasters, accidental deletion, system crashes, corruption, hardware failure and more

Signs That a Laptop is Likely to Experience Data Loss

  • Strange noises or grinding sound
  • Blue screen of death
  • Unresponsiveness

What to Do When Your Laptop is Failing

  • Turn off laptop immediately – further operation may damage data beyond repair
  • Do not restart laptop
  • Do not install or re-install any software
  • Do not shake, disassemble, remove or attempt to clean a suspected damaged hard drive – improper handling may cause more damage
  • Do not use file recovery or other utility software to attempt repair for a damaged or failed drive
  • Do not attempt to dry a wet laptop
  • Never attempt to operate any visibly damaged devices
  • Contact data recovery specialists providing Ontrack Data Recovery services immediately

Having long-term relationships with all major laptop manufacturers, Kroll Ontrack’s R&D teams gain leading-edge knowledge allowing them to develop new tools to perform successful and quality laptop recoveries.

Hard Drive Recovery

Ontrack® Data Recovery services offer world-leading solutions and multiple data recovery service options for all types of hard drive recovery:

  • Any interface: (IDE, EIDE), Serial ATA (SATA), SCSI, SAS, and Fibre Channel
  • Any combination of drives: single hard drive or multiple RAID drives
  • Any brand

Thousands of IT professionals and technology users trust Ontrack Data Recovery services with seemingly unrecoverable data.

Lost data can be recovered in no time whether the hard drive has crashed, has been damaged or has been the victim of a natural disaster. Chat live now

Why Do Hard Drives Lose Data?

Ontrack Data Recovery engineers classify hard drive data loss in two categories:

  • Logical failure - the hard drive is in working order but some files or data cannot be accessed for logical reasons such as a lost partition or accidental reformatting.
  • Mechanical failure - the hard drive is not functioning. The most common causes are head crashes and motor failures.

What Causes Hard Drive Failure?

The list of incidents causing hard drives to fail and lose data is not limited, but some of the main causes that Ontrack Data Recovery services recover from everyday include power surges, overwriting, physical damages, natural disasters, and viruses.

How Ontrack Data Recovery Services Helps to Recover From Hard Drive Data Loss

Data recovery involves more than just replacing parts. Ontrack Data Recovery services use cutting-edge hard drive recovery tools and processes that come from heavy investment in R&D and 20 years experience. A sample of the expert techniques used include:

  • In case of mechanical failure, hard disk recoveries are performed in dust-free cleanroom environments where they are carefully dismounted, examined and processed.
  • Hard drives are imaged. A copy of the disk is made and transferred to a new system.
  • Ontrack Data Recovery tools can “force” the drive to read around the bad area.

Data Recovery Services

Take the expertise of 200 data recovery engineers worldwide. Add twenty years of data recovery experience, the most extensive set of proprietary data recovery tools and processes, and an unmatched commitment to exceptional customer service and you have the perfect equation for solving data loss problems. Chat live now

Through its Ontrack Data Recovery® services, Kroll Ontrack® has the expertise to recover data from all situations:

  • All causes of data loss - from simple to the most complex and catastrophic data loss situations - including viruses, natural disasters, accidental deletion, system crashes, corruption, hardware failure and more.

  • All types of devices and systems - from hard drive recovery to recovering RAID systems - laptops to MP3 players. Ontrack Data Recovery can even recover data from storage or database systems that are unique to your organization.

  • All types of media - including laptops, desktops, servers, RAID, tapes, digital cameras, PDAs, MP3, and all media.

Following your free phone consultation and comprehensive evaluation including Verifile™ Online Data Reports, which lists all your recoverable files, you select from a variety of service methods, pricing options and service levels ranging from an hour to a few days, depending on how quickly you need your data returned.